01
Customer Management & Enterprise Integration
Challenge
A retiring third-party capability supported customer and account management across multiple connected systems for an internal support team.
Approach
David designed the backend architecture for an internal customer-management platform that consolidated operations across the connected systems.
Outcome
The internal platform replaced the retiring third-party capability and simplified account management for the internal support team.
Demonstrates
- Backend Architecture
- API Development
- Systems Integration
- Automated Testing
- Technical Documentation
